Are you the one who send us the tax refunds obtained?
No way. Alisa Refunds never receives the refund amounts owed to you. These will always be sent to you directly by the government(s) concerned.
Will I have to provide you with my tax documents from the last ten (10) years?
No. When opening your file with Alisa Refunds, we will send you by regular mail depending on your province of residence one (1) or two (2) limited authorization form(s) allowing us to access your tax file. We will thus be able to access your tax returns for the last ten (10) years (federal and provincial)…
Will I need to come to your office?
No. No visit to our office is necessary because all interactions with our customers are done by telephone contact and regular mail. However, although it is not necessary, you are always welcome if you would like to meet us in person. Our office is located in Ste-Thérèse, Québec.
Will the amounts I receive be added to my income?
No, the amounts obtained come from deductions and additional tax credits which are granted to you retroactively. They are not added to your income and do not change anything about your previous income or even the current year.
How many years can you go back to claim the amounts to which I am entitled?
Current tax laws allow us to obtain retroactive tax credits or retroactive tax deductions for the last ten (10) years. For example, for a file opened in 2024, we can go back to 2014.
Will I need to get documents filled by my doctor?
It depends on your situation. In some cases, the government has already recognized a person’s medical condition. If this is the case, no forms need to be filled out by the doctor or qualified practitioner. If not, we will provide you with the required forms so you can discuss them and get them filled during…
Do you need a copy of my medical records ?
No, you will not have to send us any document from your medical records in order to obtain your health related tax credits.
If I am the one with the health problems, why do you also evaluate my family’s tax situation ?
Over the years we have developed the expertise to obtain retroactive tax credits in diverse ways. In some cases, the person who has health restrictions cannot benefit from a tax credit, but a family member can. By doing a full family analysis, we increase your chances to qualify for retroactive (federal and provincial) tax credits.
Can I open a file for a family member?
Yes, a requirement for us to work on that family member’s behalf is their signature on an authorization form. If this family member is unable to sign then a legal representative for that person can sign it.