What is Alisa Refunds

Alisa Refunds was founded in 2007 by two partners, Lisa Van Cryenest and Alain Savoie, sharing a vision of helping Canadian taxpayers with current or past health problems to obtain the money they are entitled to because of their medical condition or one of a close one.

Indeed, people who have suffered from an accident, who have been diagnosed with a permanent medical condition, or who suffer from a physical or a mental handicap, often qualify for certain provincial and federal tax credits.

Obtaining your DTC and other Health-Related Tax Credits can be simple...

Obtaining these tax credits is a difficult and complicated process but Lisa, Alain and their team are making it possible and easy for their clients to obtain and maximize any amounts they were entitled to for the last 10 years.

They use their expertise in the fiscal, medical, accounting and administrative fields to offer risk-free services.  Their clients have the potential to obtain several credits and refunds from both levels of government in Canada.

Call 1-866-75REFUNDS (1-866-757-3386) for a free consultation on your situation !

Our Team


Lisa Van Cryenest

President and Senior Tax Consultant

Lisa, originally from Winnipeg, has developped her expertise in many areas of customer service, accounting and fiscality both in Manitoba and Quebec. Her presence and her careful supervision of every client's file insure the highest quality of services to each client.

Alain Savoie

Vice-President and Senior Tax Consultant

Alain has an academic background comprised of 4 years of legal studies at McGill University Law school and 2 years in Communications at Université de Montréal. A specialist in corporate tax issues, his work has allowed Canadian corporations to recover over 10 million dollars in overpaid amounts or unclaimed credits prior to his involvement with Alisa Refunds! He scrutinizes every client's file making sure no potential credit is left out.

Lisa Marie Faccone, BCom

General Manager and Controller

A graduate of the “ École des Hautes Études Commerciales ” (HEC) , Lisa Marie is at the helm of Alisa Refunds’ everyday operations. Methodical, dedicated and rational, she supervises human resources, government relations and all operational and accounting practises. Lisa Marie is also responsible for submitting notices of appeal when a government decision appears unfair and needs to be reversed in light of our client’s medical condition.

Julie Bellemarre

Controller adjoint and Senior Tax Consultant

One of the pioneers of the firm, Julie is characterized by her vast experience and her natural cheerful disposition to serve our clients every day. In addition to advising clients directly, she interacts with provincial taxation authorities on a daily basis and handles a large number of verifications and refund claims during her discussions with them.

Manon Chiasson

Business Development and Electronic Communications

Driven by great determination, extensive work experience, great interpersonal skills and abilities in information technologies, Manon makes sure that Alisa Refunds’ services reach a greater number of individuals and families across Canada every day. She is the voice of our company on our website and on Facebook.

Lucie Duschenes

Senior Refunds Advisor

With her expertise in health-related tax credits, Lucie analyses our clients tax information, find refunds and submit corrections requests to governments on behalf of our customers. With her usual perseverance and professionalism, Lucie is also responsible for relations with the Canada Revenue Agency.

Noëlla Landry

Senior Refunds Advisor

Adapting her corporate work history skills related to taxation and accounting, Noella is a great asset to the Alisa Refunds team. Her precise and systematic approach and facilitates her daily contacts with tax authorities concerning Alisa Refunds. Noella also handles certain accounting tasks for our firm.

Monique Proulx

Accounts Receivables and Refunds Advisor

Latest member of our team at Alisa Refunds, Monique has the very pleasurable job to announce to our clients that our work for them will result in substantial refunds. She is also the one responsible for issuing our invoices and respond to any questions regarding them or the payment of our fees. Furthermore, Monique contributes to the progression of many files by being an active member of our customer service team.

Jocelyne Nantel

Executive Assistant

A great perfectionist, Jocelyne coordinates all the administrative support required for the daily operations at Alisa Refunds. She also receives and completes the initial processing of tax information from our clients. Furthermore, Jocelyne is responsible for compiling our many statistics.

France Lambert

Administrative Assistant

A true professional, characterized by her meticulous and patient side, France facilitates the Alisa Refunds client experience by personalizing all forms and letters and by responding to incoming calls efficiently and attentively.

Cathy Savard

Refunds Advisor

Cathy uses her cheerfulness and her attentive listening skills to better serve those contacting us for information about our services. She carefully and professionally handles clients’ information in a very sensitive manner. She is often the person who contacts our clients if we need additional information when processing their file.

Jessyca Maisonneuve

Refunds Advisor

A nurse by training, Jessyca now puts her knowledge to work by advising Alisa Refunds customers at the medical, tax and administrative levels. Her daily joviality is contagious and Jessyca takes all the time needed for each of her many interactions with our customers. If you visit our booth at a trade show or theme day, Jessyca will likely be part of the team that will welcome you there.

Pierre Savoie

Special Medical Advisor

With over forty years of experience as a practitioner specializing in radiology, Pierre shares his knowledge and expertise with the ”Alisa Refunds” team. With his help, no diagnosis or symptom bearing fiscal impacts are left unexplored.

Get the help you deserve...

We know how frustrating and time consuming it is to go trough the approbation process to obtain the DTC (Disability tax credit) and other credits you or a loved one is entitled to, let us help you trough and simplify that process for you...